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Client Engagement Manager

  • Location:


  • Contact:

    Lee Cartney

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  • Published:

    about 1 month ago

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Client Engagement Manager

RPS Recruitment is a truly innovative recruitment business who have invested heavily in bespoke, state-of-the art technology that makes us more effective at sourcing hard-to-find talent, winning market share in our respective markets, getting our highly skilled candidates into the perfect career for them and ultimately making you as successful as possible within the shortest timeframe. If you’re a genuinely ambitious individual who is self-motivated, focused on customer success, and a great team player we want to hear from you.

Based out of our penthouse office suite in the heart of Manchester, we operate throughout the UK, EU and USA. We’re proud to hold exclusive agreements with some of the world’s largest technology businesses. We’re now looking for ambitious, driven individuals that share our passion for making a real difference in the recruitment industry.

Responsibilities of the Client Engagement Manager position:


- Development of existing client relationships across several accounts

- Engagement with HR and Hiring Manager contacts with existing client accounts

- Management of recruitment activity and relationships of any third-party / sub tier recruitment organisations

- Wherever possible, attend client’s sites to manage recruitment related issues, demonstrating a physical presence and strengthening stakeholder relationships

- Achieving personal revenue targets from each specified client account

- Management of internal Technical Recruitment Consultants supplying into the specified industry or client accounts

- Ensuring each Technical Recruitment Consultant achieves their personal revenue target via the opportunities delivered from existing client accounts and their personal new business activities / KPIs

- Collaboratively working with the Candidate Engagement Manager and Delivery Team to ensure the required volume of suitable candidates is acquired

- Ensuring all high value, recruitment-related information is derived from internal operations, existing client accounts and any other medium

- High value information is to be delivered to the Business Development function to enable growth of potential future client accounts within the specified sector


Key attributes / experience required as the Client Engagement Manager:


- Educated to degree level, or equivalent aptitude / experience

- Ability to communicate on varying levels with senior and junior stakeholders both internally and externally

- Intellectual ability to digest, understand and discuss highly technical vacancy requirements and skillsets

- Must have the gravitas to hold senior level and technical conversations with clients and candidates

- Demonstrate the ability to grow positive relationships across client accounts

- Demonstrable success in negotiation, positive influence and driving pro-active solutions to issues

- Must be target driven, organised and have demonstrable success in exceeding performance and revenue targets

- Ability to listen, understand, empathise and formulate collaborative relationships 

- Must be proficient in IT / Microsoft packages


The successful candidates will enjoy a no-nonsense environment where you can genuinely progress your career to your full potential. You’ll be supported with more technology and resource capability than any other organisation which will enable you to be much more effective and efficient than the competition. This ongoing investment will ensure that your customers see true value in your relationship, bringing long-lasting positive results for you and us to be proud of. Therefore, if you are a driven individual who genuinely shares our values and aspirations please get in touch.